How Lancor complies with PECR (Privacy & Electronic Communications Regulations)

Telephone Calls

It is likely that contacting an individual in order to publicise our recruitment services generally could be constituted as marketing. We take the view, however, that contacting Prospects or Candidates about a specific opportunity is not marketing (because we are not advertising or marketing our services but advising them of a particular opportunity through one of our Clients), but we give them an opportunity to opt out from further communications.

It is likely that contacting Prospective Clients by phone in order to publicise our recruitment services would be considered to be marketing.

We carry out the following steps where we are contacting an individual or business by phone to publicise our recruitment services:

  • We only contact individuals where they have responded via a LinkedIn request or otherwise indicated to us that they would like to hear from us.
  • We are registered with the Telephone Preference Service and check against its unsubscribe lists before direct marketing by phone (individuals as well as sole traders and partnerships can register with this).
  • We also check against the Corporate Telephone Preference Service for companies and other corporate bodies who can register if they do not want to be contacted.

If an individual/company, we contact asks not to be contacted again then we remove them from our contact list and keep a note on our suppression list that they do not want to be contacted. They can also contact us to opt out at any time through links in our Privacy Policy on our website.

 

Emails/SMS

It is likely that contacting an individual in order to publicise our recruitment services generally could be constituted as marketing. We take the view however that contacting Prospects or Candidates about a specific opportunity is not marketing (because we are not advertising or marketing our services but a particular opportunity through one of our Clients) but we give them an opportunity to opt out from further communications. 

It is likely that contacting Prospective Clients by email/SMS to publicise our recruitment services would be considered as marketing[1].

We carry out the following steps where we are contacting an individual or business by email or SMS to publicise our recruitment services:

  • We only contact individuals where they have responded via a LinkedIn request or otherwise positively indicated to us that they would like to hear from us.
  • We always use an unsubscribe mechanism in the email/SMS contact.

If an individual/company, we contact asks not to be contacted again then we remove them from our contact list and keep a note on our suppression list that they do not want to be contacted. They can also contact us to opt out at any time through links in our Privacy Policy on our website.

 

[1] Note that under existing rules contacting a corporate subscriber is permitted (not including a sole trader or partnership and recognising that a named individual at a corporation if you use their personal business contact email address for example would have a right to object to the marketing). However, this is set to change under the proposed PECR rules so the above reflects those proposals.