Privacy Policy

UPDATED on 2018-05-17

Who are we?

Lancor provides executive search services to clients who retain us to find executives, board members and advisors for their businesses.

What does this Policy cover?

Lancor takes your personal data seriously. This policy:

  • sets out the types of personal data we collect about you
  • explains how and why we collect and use your personal data
  • explains how long we keep your personal data
  • explains how we will share your personal data -  when, why and who with
  • sets out the legal basis we have for using your personal data
  • explains the effect of refusing to provide the personal data requested
  • explains the different rights and choices you have when it comes to your personal data
  • explains how we may contact you and how you can contact us.

What personal data do we collect about you?

Through the different stages of our search, we collect the information necessary to assess your professional experience against our clients’ requirements. This information may include CVs/resumés you have sent us, educational records, references and outlines of your work history, including summaries available on publicly-available web sites, including social media sites, such as LinkedIn.

We do not normally collect Special Category Data (or what the ICO calls “sensitive personal data”). However, in the exceptional case in which we may be required to collect and process sensitive personal data, we would only collect it from you, and further process it, when you have given your explicit consent.

Where do we collect personal data about you from?

The following are the different sources from which we may collect personal data about you:

  • Directly from you. This is information you provide to us.
  • From an agent/third party acting on your behalf. (e.g. an outplacement firm)
  • Through publicly available sources. We use the following public sources:

    • LinkedIn
    • Company web sites, online news outlets or event web sites (e.g. conferences)
    • Alumni directories
    • Any other online or offline resource typically used to support executive search research.
  • By Reference or word of mouth. For example, you may be recommended by a friend, a former/current employer or a former colleague.

How and why do we use your personal data?

We use your personal data to assess whether your skills, experience and education are a fit with a client’s search requirements. We will initially collect basic information about you, such as contact details, current title and, if available, past professional experiences and then pass this on to our client. If your profile is a match with our client’s requirements, we will then be collecting more information from you at the screening and interview stage. 

How long do we keep your personal data for?

We keep your information in accordance as follows:

Candidate data: 6.5 years from the last update

Client contact details: 6.5 years from the last update

We also may elect not to keep your personal information on file.

Who do we share your personal data with?

Your personal data is gathered and assessed in order to determine if you are a good fit with our client’s requirements. It may also be shared with the client. We may also verify the information you have provided and, in these cases, we may share that information with our client.

What legal basis do we have for using your information?

For prospective candidates, referees and clients: our processing is necessary for our legitimate interests in that we need the information in order to be able to assess suitability for potential roles, to identify potential candidates and to contact clients and referees.

If you are shortlisted as a candidate, this may involve the processing of more detailed personal data, including Special Category Data (e.g. health information) that you may provide or others may provide about you. In that case, we will always ask for your consent before undertaking such processing.

For clients: we may also rely on our processing as necessary to perform a contract for you, for example, in contacting you.

What happens if you do not provide us with the information we request or ask that we stop processing your information?

If you do not provide us the necessary personal data, or ask us not to process your personal data, we may not be able to consider you as a candidate for future searches.

Do we make automated decisions concerning you?

No, Lancor does not carry out automated profiling.

Do we use cookies to collect personal data on you?

To provide better service to you on our websites, we use cookies to collect your personal data when you browse. See our cookie policy below for more details.

Do we transfer your data outside the EEA?

To better match your professional profile with current searches, we may transfer your personal data to clients and Lancor offices in countries outside the EEA. These countries’ privacy laws may be different from those in your home country. When we transfer data to a country which has not been deemed to provide adequate data protection standards, we always have security measures and approved model clauses in place to protect your personal data. To find out more about how we safeguard your information as related to transfers, please contact us on privacy@lancor.com.

What rights do you have in relation to the data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

Rights

What does this mean?

1.     The right to be informed 

 

You have the right to be provided with clear, transparent and easy-to-understand information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Policy.

2.     The right of access

You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy).

This is so you’re aware and can verify that we’re using your information in accordance with data protection laws.

3.     The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

4.     The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information if there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

5.     The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to ensure the restriction is respected in future.

6.     The right to object to processing

You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be kept informed of Lancor news or be invited to events).

7.     The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator. 

8.     The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests, or
  • further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

How will we contact you?

We may contact you by phone, email or social media. If you prefer a particular contact means over another, please just let us know.

How can you contact us?

If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact us here: privacy@lancor.com

 

US Regulations Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To send periodic emails regarding products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.

We only provide articles and information.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user's preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.

What do we use cookies for?
‘Cookies’ are small text files that are stored by your browser (for example, Internet Explorer or Safari) on your computer or mobile phone. We use Cookies to make our website easier to use and to better tailor our products to your interests and needs. They help our website recognize your device and remember information about your visit like your preferences, settings and how you use our website.

What cookie types do we use?
Our Cookies are either first party or third party. Whether a Cookie is ‘first’ or ‘third’ party refers to the website or domain placing the Cookie. First Party Cookies are placed directly by us, while other parties we may do business with set Third Party Cookies. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.

Cookies are either:
Session Cookies – which allow websites to link your actions during a browser session. We may use these for a variety of purposes such as remembering what you clicked on, on the previous page visited. These session Cookies expire after a browser session so would not be stored longer term; or

Persistent Cookies – which are stored on your device in between browser sessions and allow your preferences or actions across a site (or in some cases across different websites) to be remembered. These Cookies do not expire once the browsing session closes and remain on your device until an expiration date set by the source of the Cookie.

What are the categories of the cookies we use?
Essential Cookies: These Cookies are essential to make our website work correctly, they enable you to move around our website and use our features. These Cookies are necessary for the provision of our services and if you do not want us to collect such information, you must cease using our website immediately. 

Performance Cookies: These Cookies help us understand how you interact with our website, by providing information about the areas visited, the time spent on the website, and any issues encountered, such as error messages. This helps us improve the performance of our website.

Functionality Cookies: These Cookies allow our website to remember if you have previously visited our site or the choices you make (such as your user name, language, region or preferences) to provide a more personalized online experience.

Targeting/Advertising Cookies: These Cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement.

Most internet browsers are initially set up to automatically accept Cookies. You can change the settings to manage Cookies being sent to your device.

Disable Cookies in Internet Explorer >> Click here
Disable Cookies in Chrome >> Click here
Disable Cookies in Safari >> Click here
Disable Cookies in FireFox >> Click here
Disable Cookies in Safari IOS >> Click here
Disable Cookies in Google Android >> Click here

Click here for more information on Cookies and how to manage them.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more here.

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

  • By emailing us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

  • Follow the instructions at the bottom of each email. and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

lancor.com
23 North Franklin Street
Chagrin Falls, Ohio 44022
United States
lancor@lancor.com

Last Edited on 2018-05-17